A SMALL PROTOCOL FOR AN UNRELIABLE SCREEN1. TRANSPORT IS NOT CONTENTA message arriving intact has not therefore arrived honestly.2. FAMILIARITY IS NOT VERIFICATIONRepeated information becomes easier to retrieve. Ease of retrieval is a property of memory, not proof.3. ORDER IS AN ARGUMENTThe first result, the highlighted button and the item above the fold have already spoken before they are read.4. DELAY IS AVAILABLEUrgency is frequently part of the payload. Refusing its clock changes the protocol.5. KEEP ANOTHER ROUTEOne source confirms only itself. Leave the interface, find the document, ask who benefits from this sequence.This page does not know whether you followed its advice. |